To reach us for technical support, please call our office at 207-558-9911 or fill out the contact form below:

Customer Dashboard

Customer Dashboard – Used to configure your extension preferences such as DND, call forwarding, etc. If you forgot your password, contact us above to have your password reset.

Documents

Softphone installation instructions – Windows or Mac
Phone system operations – Quick howto on most common phone system operations.
LOA Form – Letter of Agency Form used to allow us to contact your existing internet or phone providers to port numbers or transfer services.

Softphone Downloads

Communicator GO 5
Communicator GO 5 – Apple Apps Store
gloCOM 5 – Windows
gloCOM 5 – Mac OSX

Web Browser Extensions

Google Chrome
Mozilla Firefox
These are optional add-ons for your web browser that enable clicking any phone number on a website and launching the softphone to dial the number.

Internet Connection Test

It is recommended to have at least 0.1Mbit (100Kbit) upload and download per concurrent phone call. Jitter should be less than 10ms (ideally less than 5ms) and PING should be less than 100ms (ideally less than 50ms) to reduce call quality issues.